We believe we have the right experience and expertise to make a success of delivering educational group travel for any educational institution. But more importantly, we believe we have the right values and attributes to partner our clients in providing at a fair price great trip experiences for school, college and university groups.
A sixteen year track record of quality
Since the inception of our business we have grown every year. We believe this growth has been fuelled by customer satisfaction with a high rate of retention of our clients. This belief is underpinned by our quality systems, emphasising customer satisfaction surveys, setting and meeting quality targets for every tour we arrange, rigorous annual reviews of performance and robust action plans to address quality shortfalls. Quite simply, we aim to deliver and believe we do deliver the best possible school, college and university trips.
Financial strength, probity and value for money
Adaptable Travel is seeking to build a business for the long term. We do not seek to maximise profit. Instead we seek to maximise good will and sustainable business partnerships. That said we have a sound record of profitability and growth, along with significant investment in company infrastructure and staff training. As well as sound finances, we have a good reputation of working with educational institutions and sharing their core values. We are of course a commercial operation but our core business, we believe, is the same as the core business of education - looking after students and giving them an excellent educational travel experience.
Commitment to working in long term partnerships
We pride ourselves on the loyalty of our customers and our ability to retain a very high level of repeat business. Over 60% of our clients who travelled with us last year on school and college trips have used our services for five years or more. Our hands-on approach to client relationships means we have specialists who stay with a client over time, developing friendly and informed relationships. Whether you are looking to run a school, college or university trip, we are confident your first trip with us will not be your last.
'What you say about us'